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If macOS 11 Big Sur problems are notwithstanding popping upwards for yous, you're not lone. The operating system may accept been released a while ago – November 12, 2020 to be exact – but some issues stick around when dealing with a relatively new Os. While most people have sorted through those initial issues, it's ok if you haven't.
macOS xi Big Sur was the biggest jump forward Apple's Os has taken in a long time, setting information technology autonomously from previous iterations. And, its launch likewise saw the release of the first M1-equipped computers also from the Mac mini (M1, 2020) to the MacBook Air (M1, 2020) and MacBook Pro thirteen-inch (M1, 2020) of which Large Sur was fabricated to take full advantage.
While it's no longer the new kid on the block, its successor macOS 12 Monterey has but been released, any recent operating arrangement nonetheless has some kinks that need fixing. And, we're here to help you piece of work through the most mutual Big Sur bug you may be experiencing, from install bug to problems with your software and hardware non working the way it should.
If you haven't grabbed Big Sur yet, take a look at our how to download and install macOS 11 Large Sur guide. Or, if you're gear up to take the leap to the next OS, check out how to download macOS 12 Monterey, though make sure you read our review of macOS 12 outset before making the jump.
And, if yous're experiencing an issue that we oasis't covered here, be certain to follow and tweet the details to us and then we can assistance to discover a solution.
- How to downgrade macOS
How to fix macOS Large Sur download problems
One common macOS Large Sur problem that people have encountered is that macOS eleven fails to download, with some users seeing an error message that says "Installation failed."
Others, on the other hand, are seeing "The network connection was lost" error messages when they endeavor to download macOS Large Sur.
That'due south non all, either. A few go the post-obit error message: "Installation of macOS could not continue. Installation requires downloading of import content. That content can't exist downloaded at this time. Try again later."
There are a few reasons why yous may meet this event. It may be because a lot of people are trying to download macOS Large Sur at the aforementioned time. If y'all think this is the case, try once again later on a not-peak fourth dimension to see if the download works then. You can as well check the live status of the Apple Server to make sure everything is alright on Apple tree's end.
There should be a section labelled 'macOS Software Update'. If information technology has a green dot, then there's no upshot, simply other colors advise there'due south a problem with Apple delivering the update.
Equally you can see from the screenshot above, at that place had been issues with the software update at the time of writing, which accept since been resolved.
Another reason could be that yous but practice not have enough space on your estimator. Typically, a macOS download fails if you do not have plenty storage space available on your Mac.
To make certain you do, open up the Apple tree bill of fare and click on 'Most This Mac.' Select 'Storage' then check to make sure you have enough space on your hard bulldoze. You need at least 15GB gratis. If you're running low, open upwardly the Apple carte, click 'About this Mac' and so go to Storage > Manage and gratuitous upward some disk infinite there.
Information technology may also exist worth switching from a Wi-Fi connection to an Ethernet cable, to ensure your internet connectedness is as reliable as possible.
If yous're however having problems downloading macOS Large Sur, effort to find the partially-downloaded macOS 11 files and a file named 'Install macOS 11' on your hard drive. Delete them, then reboot your Mac and try to download macOS Big Sur once again.
And, if that doesn't work, attempt opening the App Shop and clicking 'View My Business relationship' to see if there is anything in the 'Unfinished Downloads' section. You may exist able to restart the download from in that location.
Finally, attempt logging out of the Store to see if that restarts the download.
How to fix "gateway timed out" error when downloading macOS Big Sur
In addition, there's been a lot of complaints regarding the download stopping, and the organization throwing up a "gateway timed out" or "bad gateway" error.
If you are having this issue, endeavor starting your Mac in Safe Style (hold down Shift on the keyboard while it boots), then try downloading and installing macOS Big Sur again.
How to fix macOS Big Sur install issues
If your macOS Large Sur problem is in installing the operating arrangement, start brand certain you check out our how to download and install macOS Big Sur guide, which will take you through the steps y'all need to take to safely install the new operating system.
Starting time of all, y'all'll desire to brand sure y'all take a Mac that can run macOS Catalina. The following Macs are compatible:
- 12-inch MacBook (2015 and later on)
- MacBook Air (2013 and subsequently)
- MacBook Pro (Tardily 2013 and subsequently)
- Mac mini (2014 and later)
- iMac (2014 and subsequently)
- iMac Pro (all models)
- Mac Pro (2013 and later)
When yous take a compatible Mac and the macOS Big Sur download completes, just in that location'south no prompt for the installation to continue, so search in your Mac's application folder for a file called 'Install macOS eleven'. Double-clicking the file should brainstorm installation.
If you come across the macOS Big Sur problem where the installation fails due to low disk infinite, merely restart your Mac and press Control + R while it'south booting to enter the Recovery mode. Select 'Disk boot' to boot ordinarily, then remove unnecessary files to make infinite.
macOS Big Sur is stuck on 'Setting Upward Your Mac'
If you have installed macOS Big Sur, but and so your Mac gets stuck on the 'Setting Upward Your Mac' message, you'll need to strength a reboot of your Mac or MacBook. Don't worry, the 'Setting Up Your Mac' message ways the update is finished, then you lot won't lose any data or damage anything by restarting your Mac.
To do so, press and hold down the power button for a few seconds until the Mac or MacBook turns off. Wait a few more seconds, and then plough it back on. Your Mac or MacBook should now boot into macOS Big Sur successfully.
If you're struggling to free up disk space, look out for hidden Time Automobile files that may be taking up large amounts of space.
In one case you have freed up plenty space, retry the installation.
If macOS Catalina encounters a problem at the end of installation, and and so shows an error message, restart your Mac and press Command + Selection + R on your keyboard while the Mac boots to outset up the recovery organization over the Internet. You can also try Shift + Option + Command + R.
If your Mac continues to fail to kick, follow Apple's instructions on creating an external Mac startup disk.
It may be worth restarting your Mac in Safe Mode, and so trying to install macOS 11 Big Sur from in that location to fix the problem.
How to set macOS Big Sur login problems
If you're having problem logging into your Mac or MacBook after installing macOS Big Sur, or you're stuck in a loop where you log in, and so become logged out again, the following steps might help.
Outset, restart your Mac and hold down the Command + S keys on your keyboard as it boots upwardly.
This will kick you into a control prompt. Now, enter in the following:
/sbin/mount -uw / Press Enter on your keyboard. Then enter in the following:
rm /var/db/.applesetupdone This removes a file, which makes it appear like yous're starting Big Sur up for the offset fourth dimension. Don't worry, zippo important is getting deleted. Press Enter, then restart your Mac.
You will then be asked to create a new admin user account.
MacBook fans become noisy after updating to Large Sur
Some people have been reporting that subsequently updating to macOS Big Sur, their MacBook fans have go noticeably louder.
This is likely due to the fact that the MacBook is continuing to work difficult behind the scenes updating the rest of the operating organisation, including updating apps and re-indexing Finder. This can cause the fans to boot in to help keep the MacBook cool. Hopefully, afterwards a few hours the fans should return to normal.
Is macOS Big Sur running slowly? Hither'south how to prepare information technology
Once macOS Big Sur is installed on your Mac or MacBook, you may notice that your device is running slower than before.
If macOS Big Sur also showed a notification that said "Optimizing Your Mac: Functioning and battery life may exist afflicted until completed," and then this is normal, as macOS Big Sur is doing things behind the scenes which can initially impact performance.
After a twenty-four hours or so, your Mac should exist running just likewise (if non better) every bit before. If you don't encounter an improvement by then, effort restarting your Mac or MacBook.
Some other thing to cheque is to make sure that all of your apps and software are updated to the latest version. If any of them have issues with Large Sur, that could be slowing downwards your machine.
If you're using a new MacBook or Mac with Apple's M1 chip, you may be using apps that are non optimised for it yet. While Apple's Rosetta tool helps run apps for Intel-based Macs on Apple tree M1 devices running Big Sur, in that location may still be some functioning issues. Go along an eye on the latest versions to run across if they take released an update for M1 Macs.
You lot tin also open the Apple menu and select 'System Preferences'. From the window that appears, click 'Users & Groups'. Select 'Login Items' and so select the apps yous want to stop opening at startup and click the modest minus sign below the list.
It'due south as well worth making certain all of your apps are updated. Check the App Store for any available updates, or the app'due south website.
You tin likewise try restarting your Mac to see if that helps. If it doesn't, forcefulness-quit any apps that appear to be taking up a lot of RAM. You can identify these by using Activity Monitor (in /Applications/Utilities) to found what apps and processes are using up the almost CPU or RAM. Its CPU tab lists agile processes, with a real-time view of what's going on.
To strength-quit an particular, click it in the Action Monitor listing, click the X at the left of the toolbar, then confirm you want to strength-quit.
Also delete the enshroud. Open the Finder window, select 'Go' from the meridian menu and select 'Go to Folder'.
In the text box that appears, type/Library/Caches.
Remove the data from inside every folder. Now echo the process with /Library/Caches (without the symbol). Running the Repair Disk tool from inside Disk Utility may also help, and for more than solutions check out ourHow to speed upward your Mac guide.
How to gear up macOS Big Sur battery issues
As with the functioning bug in a higher place, you may observe that at first your MacBook's battery life is a lot shorter. Once again, this is probably because macOS Big Sur is doing some background work to set itself up – and later on a few hours or a solar day, things should take settled downwardly and your bombardment life should be back to normal.
If it isn't and then make sure all your apps are updated. You can also click the battery icon on the height menu bar, which will evidence y'all what apps and processes are taking up a lot of your bombardment life. Close those and come across if the battery improves.
If it does, and then brand certain the apps in question have been updated, and bank check whatever of their settings to see why they would be taking up so much battery life in macOS Big Sur.
For more than advice, visit our how to meliorate your MacBook's battery guide.
How to prepare macOS Big Sur mouse problems
If you've installed macOS Large Sur and found your mouse no longer works, open up up the ~/Library/Preferences/ directory in finder and select and delete the post-obit files:
- com.apple.AppleMultitouchMouse.plist
- com.apple tree.driver.AppleBluetoothMultitouch.mouse.plist
You may need to restart your Mac to get the mouse working.
How to fix macOS Big Sur Bluetooth issues
To prepare problems with Bluetooth devices not working in macOS Big Sur try opening up Finder and then click on 'Go' in the elevation carte, then 'Go to Binder...'. Blazon in '/Library/Preferences'.
From there, you should meet a file chosen 'com.apple tree.Bluetooth.plist '. Select and delete the file (or move information technology to another folder for prophylactic keeping), then restart your Mac and try connecting your Bluetooth device once more.
How to fix macOS Big Sur kicking problems
If you lot've installed macOS Large Sur, but your Mac won't start, and so restart your Mac and concord downwards Command, Option, P and R, which volition reset the NVRAM (non-volatile RAM).
Hold the keys down until the reckoner restarts and you lot hear the startup chime for the 2d time. Release the keys subsequently you lot hear the second startup chime. The PRAM will exist reset as well.
While in Safety Fashion, run Deejay Utility to run across if that will fix whatsoever macOS Big Sur boot issues.
For other ways to fix a Mac that won't start, check out our guides how to Use OS X kick options to troubleshoot your Mac and how to gear up a Mac that won't beginning.
Apps won't piece of work in macOS Big Sur
1 of the near controversial changes included with macOS Catalina (and still present in Big Sur) is the fact that it no longer supports 32-bit apps. This means whatever apps that don't have a 64-bit version volition no longer work.
Apps that volition be killed off in macOS Catalina (and therefore Big Sur) include Transmist 4.1.7, 1Password 2.12.2, iStats Carte 2.ix and QuickBooks 2015. You can view the total list of the apps at The Tape Drive.
While well-nigh apps will hopefully have 64-scrap updates, in that location will exist many that don't, which is bad news if you rely on them and upgrade to macOS Big Sur.
If you lot're concerned that an app you rely on will no longer work in macOS Large Sur, you lot should check to see if you have any 32-bit apps on your system.
To do this, click on the Apple icon at the meridian of your screen, then select 'Well-nigh This Mac'. Click 'System Report' and so go to the 'Software' department.
Click 'Applications' and you'll run across a listing of apps. There will exist a column chosen '64-bit (Intel)'. If an app has 'No' in that cavalcade, then it ways information technology won't be supported in macOS Big Sur.
You tin can check the list on The Tape Drive besides to run across if your apps are listed in that location.
If you lot exercise have any 32-bit apps installed, you'll need to cheque to see if there is a 64-bit version (if the app has a website, it should say whether one is available).
If not, you'll need to find an alternative app that performs the aforementioned function but is 64-flake. Our guide to the best Mac apps will help yous.
How to fix macOS Big Sur Wi-Fi problems
If you're having bug with connecting to the internet, either via Wi-Fi or an Ethernet (wired) connection after installing macOS Big Sur, and then try starting your Mac in Safe Mode and see if y'all can connect.
If y'all can, information technology ways that there's an issue with an app or extension that you accept installed. Make sure y'all have updated your drivers and apps, and go on an middle out for an Apple update in the time to come.
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